Shipping & Returns
Shipping Information
Delivery within the GTA is available Tuesday-Saturday (Driver will contact customers directly to arrange specific days and time frames that work for the customer). Delivery fees vary within the GTA so please email us for a quote. We will do everything we can to keep the delivery cost as low as possible.
Pick ups are also available at our north Toronto warehouse (IN-STOCK ITEMS) and at our Burlington warehouse and Oakville warehouses (SPECIAL ORDER ITEMS). All cribs require assembly and some dressers and gliders come assembled. Please inquire before purchase. All of our furniture comes in boxes and will be required to be unpacked by the customer upon arrival. An assembly service is available for an additional fee. Please inquire for pricing on assembly. For pick ups, please note that a truck is required for most items. We urge you to inquire about the dimensions of boxes if you are unsure if your vehicle is big enough for pick up. When items are picked up from our warehouse, Rooms To Grow (or our suppliers) cannot be held responsible for any damage done to the furniture. Only delivery orders are covered for damages.
For deliveries outside of the GTA please email us for a quote.
Return Policy
EXCHANGE ONLY within 14 days on defective items with receipt of purchase. Exchanges must be made with original packaging. Custom-covered gliders, special orders, sale items, floor models and all mattresses are FINAL SALE. Please note that pick up orders are not covered for any damages done during transit.
All furniture is sold with a 1-year warranty. Rooms To Grow supports this warranty for 12 months from the delivery date (or pick-up date) of this item to the customer. This warranty excludes misuse or abuse, and is limited to repair or replacement of defective parts. Shipping fees are non-refundable and are not covered by Rooms To Grow including warranty claims within the year. The warranty is valid for the original purchaser only.
THANK YOU FOR SHOPPING LOCAL!